Surabaya, August 3–5, 2026. The Surabaya Polytechnic of Health, Ministry of Health, conducted a Pre-Assessment Visitation and Evaluation for the 2026 Independent Public Service Provider Performance Evaluation (PEKPPP) as part of an effort to improve the quality of public service delivery. The event lasted three days, from August 3 to 5, 2026, with support from the PEKPPP Support Team from the Directorate General of Health Human Resources (Ditjen SDMK) of the Ministry of Health.
The series of activities began on August 3, 2026, in Meeting Room A of the Surabaya Polytechnic of Health. On the first day, the support team conducted initial coordination and reviewed supporting documents for public service implementation. The activity then continued with a visit to various facilities within the Poltekkes Kemenkes Surabaya to directly observe the implementation of service standards, infrastructure, and innovations implemented to support public services.
The second day, August 4, 2026, saw the hybrid session held in the Integrated Laboratory Hall of Poltekkes Kemenkes Surabaya. The event began with remarks from the Secretary of the Directorate General of Health Human Resources, Albertus Yudha Poerwadi, S.E., M.Sc., CA., CPMA. In his remarks, he expressed his appreciation for Poltekkes Kemenkes Surabaya's commitment to building quality public services and encouraging the institution to continue innovating and continuously improving.
During the evaluation process, the mentoring team reviewed the implementation of various aspects of public services, from service policies, service standards, complaint management, service innovation, to a culture of excellent service. The various input and recommendations provided are expected to further strengthen the quality of public service governance within the Surabaya Ministry of Health Polytechnic.
Based on the evaluation results, the Surabaya Ministry of Health Polytechnic successfully earned an A grade in the Excellent Service category during the 2026 Independent Pre-PEKPPP implementation. This achievement reflects the institution's commitment to providing professional, responsive, transparent, and public satisfaction-oriented services. These results are expected to motivate the entire academic community to continue maintaining and improving service quality through a work culture of integrity, innovation, and sustainability.
The 2026 Independent Pre-PEKPPP Visitation and Evaluation is a strategic step for the Surabaya Ministry of Health Polytechnic in preparing for the next assessment and strengthening the institution's commitment to achieving superior, adaptive, and sustainable public services.